Government Simplifies 3,497 Federal Procedures; Eliminates More Than 1,700 Bureaucratic Processes

ByFernanda Monroy

This article by Fernanda Monroy originally appeared in the June 18, 2026 edition of Contralínea, a Mexican investigative magazine.

The simplification and digitization of procedures in the Federal Public Administration has reached 60 percent progress, with 3,497 processes intervened and the elimination of 1,711 procedures, reported the head of the Digital Transformation and Telecommunications Agency, José Antonio Peña Merino.

During the presidential press conference, the official explained that the strategy seeks to reduce the bureaucratic burden on citizens through the integration of procedures, the reduction of requirements, and the expansion of digital services.

In this regard, he clarified that the elimination of procedures does not mean the disappearance of regulations, but rather the unification of processes that previously had to be carried out separately. “Today they do them in a single procedure, in a single moment, and the four matters that previously required four procedures are resolved.”

As a result of this simplification, the average requirements for completing a procedure went from six to two, while the federal government expects to close 2026 with more than 4,500 procedures intervened and to conclude the simplification of the entire Federal Public Administration during the first quarter of 2027.

The official noted that federal procedures and services are concentrated on the gob.mx portal, which has been used by 56 million people and receives, on average, 2 million visits per week. The platform also incorporates an artificial intelligence assistant, available 24 hours a day, that provides guidance for completing procedures and, if necessary, allows users to be connected with 079 customer service personnel.

As part of this strategy, Llave MX, the digital identity system for completing government procedures, has 24 million accounts and registers around 1 million weekly uses, with 242 systems integrated, which makes it possible to carry out more and more transactions without going to a service window.

Among the advances presented, the official highlighted the National Civil Registry Platform, through which it is already possible to carry out various procedures completely online, even for people who live outside their state of birth or abroad.

He explained that the platform integrates the civil registries of the 32 federal entities and of the Mexican consulates, reduced the procedures from 28 to 20 and the average requirements from eight to five, in addition to having been used by 18 million people.

One of the most relevant changes, he noted, is that those who need to correct data on their birth certificate no longer have to travel to the state where they were registered, since the procedure can be carried out completely online through the Mi Registro Civil platform.

In the case of passports, he reported that the process went from 21 to five procedures and from six to three requirements, in addition to the fact that users can now upload their documentation digitally in advance before going to their appointment, which makes it possible to obtain the document in a single visit. This system has been used by nearly 5 million people.

The simplification also reached consular services for Mexicans residing abroad, where procedures were reduced from 72 to 37, and the requirements from six to two, benefiting more than 5 million users.

Another of the services incorporated is the Digital Migration Form, which replaces the physical form that people previously had to fill out when leaving the country. So far, this system records 2.5 million uses and already represents approximately half of the international departures made from Mexico.

The head of the Agency stated that the goal of this strategy is for more and more procedures to be able to be carried out completely online, with fewer requirements and without people having to travel to government offices to complete their transactions.